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Frequently Asked Questions
About Digital Download Wall Art
What is digital download wall art?
Digital wall art is a high-resolution artwork you can instantly download and print at home or through a professional print service. No physical item is shipped — you receive digital files ready to print in various sizes.
How is it different from a physical print?
With a digital download you get instant access, no shipping delays, and flexible sizing. It’s also eco-friendly — no packaging or waste.
What file sizes or formats are included?
You’ll receive high-quality JPG files at 300 DPI in multiple aspect ratios (2:3, 3:4, 4:5, A-series) to fit standard frames.
Ordering & Downloading
How do I place an order?
Add your favorite artwork to your cart, proceed to checkout, and once payment is complete you’ll instantly receive a download link on the confirmation page and by email.
How do I download my files?
Simply click the download button on the confirmation page or use the link sent to your email. No account or special software is needed.
Can I buy without creating an account?
Yes — guest checkout is available. You’ll still receive your files instantly via email.
Printing & Framing
Where can I print my digital art?
You can print at home, at a local print shop, or online services like Vistaprint, Canva Print, or Staples Print Center.
What paper do you recommend?
We suggest heavyweight matte or satin photo paper (200–300 gsm) for the best results.
How do I frame it?
Use a ready-made frame in any standard size (8x10, 11x14, 16x20). Add a mat for a gallery-style finish.
Digital Video Invitations FAQ
What will I receive when I purchase a video invitation?
You will receive the digital download described on the product page. For Canva-editable invitations, this includes a PDF containing the link to your Canva template and instructions. Open the PDF, follow the template link and personalise your invitation. No physical invitation or phone is included.
How do I edit my video invitation?
Open the template link and sign in to Canva, or create an account if needed. Replace the sample event details with your own name, date, time, location and RSVP information. You can change the editable text, including its font, size and colour. Background artwork, animations and other design elements may be fixed. Add or replace a photo only where the product specifically includes this option.
Do I need Canva Pro, and can I edit on my phone?
Please check the product description for any Canva account or feature requirements; do not assume Canva Pro is included with your purchase. You can work in Canva on a compatible phone, tablet or computer. A computer may make detailed text adjustments easier. If you encounter a paid-element or export prompt, contact us before paying for an additional feature.
How do I download and share the finished video?
After editing, preview the complete invitation and check every event detail. Download it from Canva as an MP4 video, following the supplied instructions. Send the finished video through a messaging app, email or a social platform that supports video. Share the exported video with your guests rather than your editable Canva template link. Some platforms compress videos or limit file sizes.
Can I change the music, animation or video length?
These options depend on the template. Only the features stated in the product description are included or editable; changing the text does not necessarily allow changes to the background animation. Check the listing for the video length and whether audio is included. Any audio you add must be suitable and licensed for your intended use.
Printable Digital Invitations FAQ
Will you send me printed invitations?
No. You receive a digital download, not printed cards or a mailed package. If your purchase includes an editable Canva template, personalise it first and then download your finished invitation for printing. Ready-to-print files can be printed in the supplied size without Canva editing.
What can I personalise on a printable invitation?
For editable templates, you can change the text fields identified in the listing, such as the name, occasion, date, time, address and RSVP details. Text fonts, sizes and colours can be adjusted where supported by the template. Illustrations and backgrounds may be fixed. A ready-to-print file is not automatically editable, so check the product description before purchasing.
Which file format and print settings should I use?
For Canva templates, PDF Print is generally a suitable choice for printing. For ready-to-print products, use the supplied file and follow any included instructions. Print at the intended size, normally using Actual Size or 100% rather than stretching the design. Ask your print provider whether crop marks or bleed are needed before exporting.
Where can I print my invitations, and what paper should I choose?
You can use a suitable home printer, a local print shop or an online printing service. Matte cardstock is a useful option for invitations, provided your printer supports its thickness. Print one test copy to check the text, colours and trimming before printing the full set. Colours can vary between screens, printers and papers.
Printable Banners and Welcome Signs FAQ
What do I receive with a banner or welcome sign?
You receive the digital files or Canva template links listed on the product page. Check the listing for the included dimensions, number of pages or panels, and personalisation options. A welcome sign is typically a single display design; a banner may contain separate printable pieces, depending on the product.
Can I change the wording and size?
If the design is an editable Canva template, you can personalise the text fields specified in the listing. Use the included size whenever possible. A different size or aspect ratio may require layout adjustments and can affect print quality; resizing options can also depend on your Canva plan. Contact us before ordering a different print size if you are unsure whether the design will fit.
How should I print and display a welcome sign?
For a large welcome sign, send the finished file to a print shop and confirm the dimensions before printing. Ask which paper, poster stock or mounting option suits your display. Make sure your chosen frame, easel or stand fits the finished sign, and check with the printer if you need materials suitable for outdoor use.
How do I print and assemble a banner?
Follow the instructions supplied with your specific design. For banners made from separate panels, print the pages at the recommended size, trim each piece and arrange them in the correct order. Add holes, ribbon or string only if the design requires them. For a single large-format banner, ask a print shop to print the complete file at its intended dimensions.
Help with Digital Invitations, Banners and Signs
What if my download email, file or Canva link is missing or not working?
Check the email address used at checkout and your spam or junk folder. For Canva templates, download and open the supplied PDF to find the template link. If you still cannot access your purchase, email theprintsartstudio@gmail.com with your order number, the email address used for the order and a description of the problem. A screenshot can help us resolve the issue.